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Terms

Terms of Use

These Terms of Use explain the rules for using the NovaSets website and the general conditions that apply when you contact us or use our services.

Last updated: 30 April 2026

1. About NovaSets

NovaSets provides operational improvement, QuickScans, process documentation, and private AI assistant services for manufacturing and logistics teams.

These Terms apply to your use of the NovaSets website and to general interactions with NovaSets, unless a separate written agreement applies.

2. Use of this website

You may use this website for lawful business and informational purposes only.

You must not misuse the website, attempt unauthorized access, interfere with its operation, or use it in a way that may damage NovaSets, other users, or third parties.

3. Website information

The information on this website is provided for general information only.

We aim to keep the information accurate and up to date, but we do not guarantee that all content is complete, current, or free from errors.

Information on this website should not be treated as professional, legal, financial, or technical advice for your specific situation.

4. Services and proposals

Any services provided by NovaSets, including QuickScans, consulting, documentation, dashboards, AI assistant implementations, or related work, are subject to a separate proposal, order confirmation, statement of work, or written agreement.

In the event of a conflict between these Terms and a separate written agreement, the separate written agreement will take precedence for the services covered by that agreement.

5. QuickScans and improvement estimates

QuickScans and other improvement assessments are intended to identify operational improvement opportunities based on available data, observations, and agreed scope.

Any stated improvement potential, timing, savings, or performance gains are estimates and depend on many factors outside NovaSets' control, including implementation decisions, operational conditions, team adoption, data quality, and management follow-up.

6. AI assistant services

Where NovaSets provides AI assistant or knowledge-base services, outputs may depend on the quality, completeness, and structure of the information provided.

AI-generated responses may contain inaccuracies or omissions. Users remain responsible for reviewing outputs and making final operational, technical, commercial, or safety-related decisions.

AI assistant services are not intended to replace professional judgment, safety procedures, legal advice, engineering review, or management responsibility.

7. Intellectual property

All website content, including text, designs, images, graphics, logos, software elements, and other materials, is owned by NovaSets or used with permission unless stated otherwise.

You may not copy, reproduce, distribute, modify, or commercially exploit website content without prior written permission from NovaSets.

NovaSets retains ownership of its methods, templates, tools, software, know-how, and pre-existing materials unless a separate written agreement states otherwise.

8. Customer materials

If you provide information, documents, data, or other materials to NovaSets, you confirm that you have the right to share them with us.

You remain responsible for the accuracy, legality, and completeness of the materials you provide.

NovaSets will use customer materials only for the purposes of communication, analysis, service delivery, improvement, or as otherwise agreed.

9. Confidentiality

Where confidential business information is exchanged, both parties are expected to handle such information with reasonable care.

Specific confidentiality obligations may be further defined in a separate written agreement, proposal, non-disclosure agreement, or service contract.

10. Third-party links and tools

The website may contain links to third-party websites or services.

NovaSets is not responsible for the content, availability, security, or privacy practices of third-party websites or services.

11. Availability and changes

We may update, change, suspend, or remove parts of the website at any time.

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

12. Limitation of liability

To the maximum extent permitted by applicable law, NovaSets is not liable for indirect, incidental, consequential, special, or punitive damages arising from the use of this website.

Nothing in these Terms limits liability where such limitation is not allowed by law.

13. Privacy

Our handling of personal data is explained in our Privacy Policy.

You can read it at /ns/privacy-policy/.

14. Changes to these Terms

We may update these Terms from time to time.

The latest version will be published on this page with an updated date.

15. Governing law

These Terms are governed by the laws of the Netherlands, unless mandatory law provides otherwise.

16. Contact

For questions about these Terms, contact us at info@novasets.com.

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